Chicken Express - Feedback

I am writing to express my concern regarding the experience I had at your Chicken Express location in Forney, Texas, on August 30th, 2024, at approximately 8:00...

Cold fries, cold gravy, barely warm chicken! What more can I say

Chicken very dry, cold and flavorless. Green beans mushy and watery. Yuck

Went to Golden Chick first...closer to my house...BIG MISTAKE. went inside because drive thru was long...sort of. I stood there and there were 3 employees...at...

I said no rolls and I want small fries. I get rolls and no fries

I know it?s middle of the afternoon but all 7 of my strips are dry and shriveled. Three of the seven were so hard that I could barely bite into them let alone c...

Absolutely a horrible experience. I LOVE Chicken Express, but will NEVER return to this location. Waited 20+ minutes for tenders and fries (all the while, 2 emp...

Food is always cold never fresh. I always give them another shot because I have great experiences with other locations. May be time to start driving a little fa...

This isn't my first time purchasing chicken from this restaurant, so I know what "fresh" chicken looks like, especially when it's hot. Yesterday, I arrived at 8...

The first time here got a number 30 regularly with Mac and Cheese, Fritten and Mini-Poppers. The chicken was cooked, but the dough was dirty and not stick. The...

This is not the 1st time I buy chicken from this company, so I know what ?fresh? chicken looks like, specially when is hot and fresh. So I went yesterday at 8:1...

They never even came back to the window to take my order after asking me to please hold on right quick . I gave them 4 whole minutes then drove off. The only ti...

First time here got a number 30 regular with Mac and cheese, fries and mini poppers. The chicken was cooked but the batter was spotty and not adhered any. The m...

Nobody acknowledged me as I'm standing in front of the counter. I called out hello and one girl asked another person to come help me. Definitely lack of custome...

The food was very good and fresh, but man have the prices went up.! I didn?t think a snack pack would almost eat up a 10 dollar bill without the drink. ???? Sti...