Popeyes Louisiana Kitchen - Shelby

I stopped by Popeyes tonight to grab something quick to eat after a long day at work. The experience at this Popeyes was one of the greatest I have ever had. The GM Tiffany has a personality that just brightens up someone’s day and she is just a pleasant person all around. Loved the food and loved the amazing customer service.

Chicken sandwich was Delicious, hot and quick. Thanks.

The service here is terrible, and the management leaves much to be desired. The food is consistently stale, and the wait times are unreasonable. Surprisingly, the restaurant is never busy, so I can’t understand why the service is so slow.

The service here was subpar, and the staff seemed indifferent to their work. Although they have posted opening hours, when I arrived, they claimed they weren’t ready yet. It's unclear if they're being dishonest, showing bias, or simply lacking the necessary skills for the job. Franklin is one of the worst places for dining, and this restaurant exemplifies an establishment that hires anyone without regard for their clientele. I would recommend steering clear of this place!

Came in to find they had no chicken. Had to drop it no problem waited 30 minutes. Chicken came in 9 small boxes on a 20 piece. Two big bags got home not any biscuits. $65 come on gave you plenty of time to get that right. I live 45 min away. Won’t return!!!