Quality Inn At Town Center - Beaufort

Stayed here for 3 days when I had a water main break at home. For the price, it was a good bargain. Furniture kind of old, cob webs in corners of room, and end table had sand on it. But the bed was comfortable, the room was basically clean x for the mentioned things and the price was good. I extended by 2 extra nights. The last day I was there, I called the front desk to inform them I was staying. The phone rang for over 15 min, and I hung up. Housekeeping knocked on the door at 11:05a. and I told them I was extending. He said no problem. The front desk called to confirm and apologize for not answering the phone. I reiterated that I was extending my stay. 1 hour later, I see that they charged my cc 25$ more than the previous 2 nights. I called the front desk, and they said that was the charge for that night. It was a Wednesday, not a weekend, where one would assume it would be higher. I told them they should have told me and that I was possibly even leaving that evening. She said she would speak with the manager and get back to me. No one got back to me, so I called the front desk. Was told that if I left that evening, they would only charge me what they had for the previous 2 nights, but if I stayed, the new charge was going to stick. Ridiculous! If I left, they would only charge me for a day, but if I stayed, I had to pay more? The hotel was sold out that night, and im sure they were going to reissue it. The manager never bothered to speak with me. They have a right to charge what they want when they want. But I, as a consumer, have a right to know what that charge will be prior to them charging me especially when it was higher than the previous authorized charges! When i extended the day before, the rate remained the same. The front desk gal was extremely nice and professional. She was busy with numerous check-ins. She, and she alone, is the only reason I decided to stay and accept the overcharge. I am a Choice rewards member and expected more from management! Thank God the staff made up for it!

Got to the room 202 at 2:30 in the morning and after getting a shower from the drive. We found bed bugs on the bed. The desk girl gave us a new room and said I’ll try and get you a discount. So I packed up and moved to a new room. Inspected for bugs in 134 and it was clear. So after I relocated to this room it was like 3:30 or 4 am in the morning to sleep. Manager wouldn’t agree on discount. So I use this hotel every time I come to town. Well not anymore.

The Hotel location was good. The room was okay. The floors were very dirty. It needs to be updated. They said they provided a Continental breakfast but on the first morning there was nothing. We were told that the refrigerator just went out by the manager which was very rude when we stated our dissatisfaction. We were told by someone else that worked there that the refrigerator had been having problems. They should have went to the store and provided something. The second day the food was not acceptable. Only high sugar cereal, cold Muffins with no way to warm them up, the worst coffee I have ever tried to drink. Need to switch brands. No apples the second day. Very poor at best. The hotel staff was not friendly. Will not stay there again.

Check In thru Check out was very good. Clean nice room. Very friendly personal. Breakfast they had sausage biscuit sandwiches that were not very good. No eggs at all. If they stepped up a little on breakfast it would be excellent all around.

I was on the back and my neighbors were a bit noisy and so were their dogs. It did not mar my stay too much. I was surprised that there was no parking near my room. I parked on the side since that was the closest. When a car alarm went off, I got dressed and went out to check on the car. But everything worked fine. I would stay there again.