Subway - Waterville

Online app is easy to use, but doesn't tell you when location is out of a particular item. Food is okay, but not at the level it used to be. Prices are also above where they should be.

Supreme meat protein bowl with no meat except the add on bacon that I ordered, kmd is hit pr miss

Unfortunately I cannot give this a zero star rating, it would be well deserved. We purchased dinner through the app twice in the last month, both times had issues with incorrect orders. First time the order had substitutions and could not be eaten due to a food allergy, the second time the sandwiches were poorly put together and the order was completely wrong. The assistant manager was polite and helpful but apparently the same girl made the sandwiches both times and seemed to have little interest in putting any effort into getting orders correct, not to mention she had a serious attitude problem. She was rude not only to customers but also to her assistant manager while we were trying to get our order corrected. The food was dissapointing and the service was worse we won't be ordering from this location again.

I don't quite know where to start. After a long day I stopped with my husband to get subway here. I am uncertain if I want to give them another try or not. I got Italian herbs and cheese and he got wheat. Both breads were pretty stale, even with the sauces we added. The sandwiches didn't really have any taste to them and the veggies didnt really taste all that fresh either. I've been to A LOT of subways, so I don't really know how to describe this visit. I definitely wouldn't say it was eating fresh Service was good though. She was very personable and joked around with me about the jalapeños.

I wish I knew the names of the girls who worked there, but they, along with the child named Jesse, are the best employees. They are all very friendly and make really delicious subs.