Holiday Inn Express Suites Binghamton University-vestal, An Ihg

Good, clean and well organized hotel to stay a day or two while travelling towards Ottawa Canada or pensavaniya.Rates are nominal.

Breakfast is wonderful. Lots of choices and also good quality. Rooms are spacious. Beds comfortable. Nice toiletries, though I wish they had a bar soap. Plentiful towels, and keurig coffee machine. Service is good, and all the staff are friendly. One thing I don't like, and don't understand, is why the rooms (we had two) smell like gym locker rooms. Really, it's that bad. But overall, not a bad property at all. Very convenient for Binghamton U.

Service was good and room was clean. Bed was ok. Gym was ok.Big turn off was unavailability of the pool and the entire place (minus the room) smelled musty. The musty smell gave me a headache while working out in the gym and decided not to eat breakfast there even though the breakfast looks ok.

Comfortable beds, good location. Breakfast was just okay, no pancakes, as the machine was broken. The pool was closed. The tv in my room was crooked. The air conditioning was excellent as was the water pressure in the shower. The room was a little more expensive than other hotels in the area. It’s a good choice for a night or two.

The hotel, including its rooms, had an unpleasant odor that seemed to be related to mold. Unfortunately, the management's response provided by manager John Bedosky on the matter left much to be desired, as they were unwilling to provide a refund despite their inability to address the situation effectively. In hindsight, I realize that the requirement to prepay for the stay should have served as a warning sign, but after a long and tiring journey, I neglected to do thorough research. I strongly advise avoiding this establishment. If possible, I would rate it negative 5 stars.All the negative reviews of this particular manager,John Bedosky, are all on point!The overall experience was quite disappointing, and it's unfortunate that the hotel management did not prioritize guest satisfaction.