Culver's - Verona

I recently visited the Culver's in Verona, WI, and I usually enjoy their food. However, my experience this time was disappointing. The person who took my order had processed it multiple times before, but I noticed an error and corrected it on the screen. Afterward, I traveled to another city to visit my 96-year-old aunt, but unfortunately, the food was awful. It was too far to return, so I decided to call and speak with the manager about the situation. When I explained what had happened, she asked if we had eaten the food, which was frustrating because I had already mentioned it was too far to return. She claimed she would send me a gift certificate, but I never received anything. The manager was rude and seemed to assume I was lying, showing no concern for my terrible experience. While I do plan to return to Culver's in the future, I will be avoiding the Verona location due to the poor management and overall disappointing experience.

How can you go wrong with Culvers? The front counter was clean and tidy. The waiting staff was extremely helpful, patient and friendly. The fountain drink, condement and napkin and straw island was impeccable and good with everything, even at the height of the noon rush. The dining room floors and tables were also clean and free of garbage and grease or anything you can say, itching .

It hurts if your favorite Burger place is just 3 minutes away from the house! I'm connected to the Burger deluxe double cheese! Thank you. Culver serves them hot!

I’m really frustrated with the poor service we experienced. My daughter and I waited over 15 minutes for a concrete mixer and a shovel in a bowl, but when it finally arrived, it was a melted mess. The server simply apologized and moved on, and unfortunately, this isn't the first time we've had issues here.

We had an amazing fish fry tonight! We enjoyed it at a picnic table in the model airplane park located on the old Dane County landfill. It was a perfect spot for our date night!