South St. Burger - Vaughan

Why oh why did I go there? Sure, I felt like a burgerMaybe it's remembering the vibe of the now defunct Johnny Rocket.

The first time we ate here we waited so long for our food while others that ordered after us were walking away with their order I asked the 17 year old

Hot and fresh prepared burgers @ south Street _I believe a few shops are coming soon to London _I'm not sure if the South Street experience is much

I want to start by saying that I have always been a big fan of South St. Burger. However, today I had one of the worst customer service experiences I have ever had. I ordered the new southern fried chicken sandwich and it tasted good until I realized it was undercooked, with raw chicken. As I am 8 months pregnant, this was a huge concern for me. I brought it to the cashier's attention and he offered to make me a new sandwich, but I was already feeling too unsettled to accept it. The manager did not even bother to apologize or speak to me, which was very disappointing. They served me raw chicken and showed no empathy towards my situation. I am completely speechless and disgusted by their handling of the situation. It was extremely frustrating and unacceptable. I took a picture of the raw chicken sandwich for reference.

Not the best burger, or at least when I had eaten there, it wasn't this day.