Dch Regional Medical Center

From our time in the ER to our D/C, we were greeted and treated with care and concern. Christy RN in the ER (Hall B) first thing, when she saw me standing said oh let me get you a chair I wasn 't expecting this, they were very busy and we were unable to be in a room; when the lady came by to get information about insurance and such, I started getting a leg cramp and I told her I probably needed to drink more water..she said, I 'll get you some water . A few minutes later a Nsg student came to me with a cup of water; Dr. Cutlip kept me and my family updated on my Dad 's status and care; the nurses and CNA 's on 6 South took excellent care of my Dad; making sure he was dry, that he got a bath every day, always answering his request for hot coffee; the food was good and looked good!! But I can 't say enough about Leslie, our case coordinator or manager; she never stopped working on getting him to rehab; she kept us informed and paved the way for that to happen. We are soo thankful to all the staff that helped us thru this journey-I wish I could list all those wonderful nurses, especially the night nurses!! ? I cannot thank you enough for your kindness and compassion, my Dad still speaks of it! May GOD bless your staff!

It was okay once they got his pain under control. One of the Pca’s didn’t bath him one morning because he told her he didn’t want a bath. His room was right in front of the nurses station and it was very noisy. My brother didn’t get much rest. Also his drip machine kept making a lot of noise even when he wasn’t moving. He enjoyed the food and the very nice nurses and the male PCA that made him laugh.

The nursing staff are outstanding. I rated the experience a 4 out of 5 primarily due to the food. The cooks really need to improve; the burger I had was overcooked and tough. However, the kitchen staff were very friendly and accommodating. Overall, housekeeping did a great job, and I also want to commend the manager of the nursing staff for their excellent work.

The nurses, PCAs, and physical therapists are dedicated, skilled, and supportive. However, the communication with the hospitalist doctors is extremely frustrating. It's also a challenge to get the right food for patients, as they only send what they choose. Overall, my experience at DCH has been disappointing, which might explain why so many people opt to go to Birmingham instead.

I had a very disappointing experience with this hospital. They don't send out bills; instead, they just pass them on to collection agencies. During my years working there, I frequently heard complaints from people who had liens placed on their properties without ever receiving an official bill. There should be some legal action available for this. DCH = Don't Come Here.