Wine Street Coffee

Excellent service. In order to show how good this company is, you need a background to the position I personally was in. During the 2020 Cv19 pandemic, I was a mum on the edge having to keep my poorly 3 year old in the house for 14 days! Then, this company literally saved my life with coffee. I messaged them direct on Instagram asking if they could help me, was there anyway of paying for a nice, fresh, strong coffee and picking it up from a safe distance. Yes! Yes, there was. The owner got back to me straight away, what coffee did I want and what time did I want to collect. If that isn't excellent service, I don't know what is. I arranged payment via bank transfer and collected my hot, fresh coffee at bang on 10am from a safe distance. This independent, local coffee company saved my sanity in a time of stress and worry and I honestly cannot thank them enough. Not only that, the coffee was delicious and the service, well like I say EXCELLENT.

Visited on a bitterly cold day in early December. We had been house hunting and now found our new home just around the corner from the coffee shop. This will definitely become a regular hang out for us when we move in. The staff were welcoming, coffee was great and a reasonable price. The customers were a nice mix of locals and visitors. The coffee shop is just off Llantwit's famous old world triangle. So good to see an independent coffee shop providing a great service

I had an iced latte outside with my friends and when almost finishing I realised there was a small maggot-like bug in my drink. When approaching the staff to make them aware of what I found, me and my friends felt more or less laughed at, belittled and turned away. Firstly, we were told by one member of staff it was ice and when looking closer we were told it was a caterpillar (this does NOT make the situation any better! Secondly, we were told this must of fell from a tree that was above us and we wouldn’t have noticed due to the fact “we were talking”. Then however when going back to our seats after being rudely turned away, we realised there was no tree above us, therefore it must have come from within the cafe. We also questioned that, if we were adults, would we have received better service? This saddens me as my friends and I are regular customers of Wine Street and have had nothing but good things to say about it, but unfortunately we now feel that, due to the poor service we received when complaining, we cannot go back.

Visited with my elderly mother and had a friendly welcome. The cappuccino was excellent with a strong coffee taste and the banana cake was lovely. Hard to fault in any way.

I have been here twice only, yet feel as if I am amongst friends, the cake is wonderful, service just right, happy little cafe