Chipotle Mexican Grill - Tallahassee

I do love Chipotle, but this one is beyond. One experience I had was as I was ordering, the girl making my bowl proceeded to rake the fallen food off of the counter and throw it back into the food to be served. I was appalled and she didn't seem to care that I called her out on it. I went yesterday and they were out of avocado's, veggies, black beans and sweet tea. The sweet tea seems to be all the time. And if you question the staff about anything, there is always an attitude that comes with an explanation. And they are getting skimpy on their portions.

Tldr: Awful experience at Appalachee location. Mold all over drink machines. Out of everything but still charged full price. Came an hour before closing and they were just about out of everything. Disappointing but somewhat understandable that a restaurant could have a busy day and run out of stuff. The problem was that there were no veggies of any kind. Only green option was guacamole, which is an extra charge. Considering that I would ordinarily load my bowl down with lettuce, pico, onions peppers at no extra cost, the guacamole should have been a free substitute for all of these items. Nope. Paid nearly $30 for two bowls (one of which was only rice and meat), some chips, and a fountain drink. When I got to the drink machines they were covered in mold and yeast colonies. Absolutely disgusting and honestly ruined my appetite. Everything about the place is run down and nasty.

If I could give this store a 0 I would. First off the staff here are Rude. Secondly every time I go here there's never any toppings they're always out of something, I'm beginning to think they don't care because it's the Southside of town because I've repeatedly complained. SO DON'T WASTE YOUR TIME VISITING THIS LOCATION you won't get your monies worth.

Chips were burnt they were out of citrus lime juice and vinaigrette. When I asked the manager for new chips. She told me that all the chips were the same. At the same time they were refilling the chip rack. So she then gave me a refund. I asked for her name was told she couldn’t give her name out and she didn’t have on a name tag. I’m not sure when this became a thing at Chipotle or not wearing name tags, but name tags should be mandatory. Chipotle needs to train their managers on having positive attitudes better customer service. Customers are the reason they have a job now they won’t get another penny out of me.

Waited in line for forever, while ordering the guy was rushing us and didn’t even listen to what we wanted, just put things in our bowl we didn’t even want.. my salad tasted okay until i found in the most likely unwashed lettuce, a dead bug. the service was disappointing, people around us were complaining. sorry guys, do better.