TGI FRIDAYS - Syracuse Destiny

Usually the food and the customer service and all the above is amazing this time are waiter was never around and never checked on us but he did check on all his other tables at least once. We had to grab another waiter to help us.

Completely appalled at the situation I was involved in at your Destiny USA location. I made a reservation on open table, arrived on time to be ignored because there was more important gossip about someone being “too messed up to come in.” We were assured once spoken to that we would get a table quick. Multiple people walked in after us, and were sat while we stood by waiting, we were a party of 3 and so were they. Employees were chasing people out of the restaurant offering them an immediate table because the situation was so messy. After standing by and waiting for 15 minutes we notified the staff we were leaving. An employee chased us across the mall, shouting at my wife about our decision to go elsewhere. Incredibly poor customer service and absolutely unethical behavior by your employees.

Ended up HORRIBLY sick for 2 days straight after coming in for dinner on valentine's day.

Mostly eating and customer service and the above is amazing, this time is waiter was never around and never checked for us, but he has checked for all his other tables at least once. we had to get another waiter to help us.

Completely appalled in the situation where I was involved in their destiny usa location. I made a reservation on an open table, arrived on time to be ignored because there was more important complain about someone who “to messed up to come”. we were assured that we would get a table quickly. several people went into us and sat while we waited, we were a party and so they were. the workers followed people from the restaurant and offered them an immediate table because the situation was so creepy. After we waited for minutes, we reported the personal we had left. a hired chased us over the shopping center and called my wife about our decision to go elsewhere. incredibly poor customer service and absolutely unethical behavior of their employees.