Cold Stone Creamery - Feedback

Horrible experience on Father's Day. I ordered a customized cake on June 18, 2022. Went to pick it up and learned that the order was not filled because of the i...

I'll never give these particular guys my business again. First off they didn't have large shake containers and didn't seem to care that they lacked them. Second...

It was my daughter's 10th birthday(milestone) and they messed up the writing/msg on the cake. Not only that, seems like staffs are not trained properly on what...

I was the only customer, I walked in and no one spoke to me. They looked at me, made eye contact and didn?t bother to even acknowledge me. Definitely hurtful. C...

Bad Experience, no flavor and really soft ? was like a lake in my cup after 3 minutes !!!

However, I recently spoke with the manager on June 25, and he sincerely apologized for how the situation was handled. He promised to issue me a refund, and I re...

The server was fantastic, and the ice cream was delicious. However, the prices were quite steep. I was surprised to find that the total was over $10 for just a...

The staff is fantastic, and the ice is delicious!