The White Swan Sollihul - Solihull

We went for the cooked breakfast,we ordered 2 small breakfasts which were brought to us more or less straight away which seemed to quick.The beans were cold and mine were in lumps all stuck together,bacon was stone cold and anemic looking,fried egg looked like it had hit the pan and straight out with the white all runny,hash brown looked like it was rock hard.My Husband went to the Bar to point out what was wrong,a waitress come and looked and said we will replace them,we said we wanted our money back and would be doing a review to which she just shrugged her shoulders.Obvious they don't care if you go back or not.Really disappointed with attitude.

Unfortunately my Dad has come down from Scotland the staff including manager have refused to take Scottish money as this is 'company policy ' as there are 'to many forgeries ' will not accept them. Embarrassing for me as I went the bar for him poor customer service for legal tender. A shame as its a good pub always enjoyed it in here.

The bar staff/manager twice tried to discretely replace the ale ordered from the table with something else without mentioning it. I ordered a Robinsons Fear of the Dark stout, and 45mins later ordered a New Buildings Courthouse porter. For my first order some generic amber ale was delivered. I ignored this mistake but after I received the same thing for my second, different order I returned it to the bar to complain. The new manager on shift told me that whoever had served me probably couldn 't be bothered telling me that the original order wasn 't available so they 'd given me something else instead. My second order though had been available, and I 'd still been given something I hadn 't asked for. The person that had served me both times was the manager on the afternoon shift. As an apology, I was given a pint of Fear of the Dark from another pump. It was off, tasting more like vinegar. I left without ordering food. Don 't buy ales on table service. You can 't trust what they 're serving, and probably don 't bother with the White Swan, Solihull.

I brought my Nan for some dinner after shopping yesterday afternoon. Tables were clean and there was a good atmosphere. The person who took my order took the wrong items down, didn’t give me a receipt. The wrong food got delivered to the table and the guy basically said he’s checked with the bar so it’s not his problem. Meals were also missing items when brought out. Disappointed that they didn’t try and rectify the problem. Probably won’t return again.

Hey, I came here to the White Swan Wetherspoons on 14/09/23 for breakfast with my girlfriend. I don't usually go to Wetherspoons to be honest as it is not my thing but my girlfriend said she comes here a lot and a lot of the staff know her as a regular on Saturday nights with her mates. Our fantastic breakfasts were cooked to perfection and the service was brilliant. We ordered at the bar with a manager called Sam who told us he hadn't been there long and he was new to the role but he talked us through the breakfast menu and made us feel really comfortable for the duration of our stay. We asked the name of another woman who was walking around and was working hard, Sam said her name was Rachel. She was fantastic, she answered all questions we had and again made us feel extremely comfortable. I will 100% be back with family or mates. Big shoutout to the chefs who were working as well, the food was out in no time and tasted delicious.