Smashburger - Silverthorne

If that were in another state, I would give it 3 or 4 stars. For Colorado standards, it is 5 from far. The employees realized that customers came. Staff understood they were at work. You had a good idea what was on the menu. They knew how to place an order in the register. We got what we ordered at the first attempt. The drinking machine had syrup in most nuts. The area was generally clean. I spent a week in Colorado. With the exception of this Smashburg site, all restaurants were very dirty, the employees were annoyed when they asked to do their job, they had no idea what was on the menu, they could not use the register, and we rarely got something similar to what we ordered. Therefore, our visit to this Smashburg location was a highlight of our holiday.

The food was horrible. I had a smoked bacon brisket burger. Stringy bacon pieces, the bun was too soft and overall there had been only 4 pickles on it. The meat was charred and as I said stringy. The burger itself was kind of collapsing as they haven't composed it properly. And on top the cashier was very uninterested. At least the Smash Fries were decent but pricy. I do not recommend this place.

I came here about a month ago. the kid behind the counter was nice enough but didn’t seem to be very knowledgeable about the menu at all. Which is okay he seemed new. The real issue was the manager or lead that was working that day. I can’t remember his name but he was incredibly rude. When me and my partner went to enter they were cleaning the area right in front of the doors and after a minute or two we politely asked if there was another way into the establishment. He rudely said “you guys are just to gonna have to wait”. After we got in I asked the gentleman running the counter a few questions about gluten-free options since I have a gluten allergy, the guy running the counter relayed these questions to the manager and he was extremely rude about it. Once we ordered our food, it was very bare bones, they forgot the lettuce and tomato on my burger as well as the bacon, and in general the food just wasn’t very good at all. My partner got the wings and they were pretty disgusting according to her. We also both felt pretty sick not long after eating there. The only good experience was the shake I got and the gentleman running the counter was nice. I will never be coming here again, do not recommend.

Good work on the gray bear Gentleman who patiently waits for his customers in the register as fast in the dining area to wipe tables. I admire his professionalism; good work for the entire team was the customer service excellent!

Yeah, I'll check a burger place for his salad... the Cobb salad. To be honest, it is better than most salads you would get in a higher restaurant. It's all spring mix salad, with real bacon. And much to my happy surprise, comes up with a fried egg. It's a huge salad. All ingredients are fresh. I've been several times. Always the same quality salad and the same quality service. The employees have met me as a very hard job and know their jobs.