Jersey Mike's Subs - Severna Park

Food is always amazing, fast and staff is helpful. Dom was working the cash register, he went above and beyond to help me

So I went to this Jersey Mike's and ordered a number 9. It's the second time within 2 months that I ordered a number 9. This time I watched them carefully and once again they didn't put bacon on my sub. I asked the kid where's the bacon at he said we add that in the end. I get my vegetables on the side. He turned to 1 of his co-workers and asked for bacon. The guy sliceing the meat says we don't have any. I said this is exactly what happened to me last time you didn't have any so you didn't do anything about it. I had to suggest to them to put 2 or 3 pieces of ham on there to compensate for the bacon. If I didn't question it I would've once again left with a A sandwich that was not complete as the menu description says. I actually still left them a $1 tip because they were sorry for my inconvenience. I told them it was not an inconvenience but if they don't have something they should make up for it in some other way that is what service recovery is about. I am a huge Jersey Mike's fan been eating JM sinse1990 but this place is becoming a disappointment.

The staff here was quite possibly the best staff at a fast food place. Good food too

The team that is here today 02/21/24 is incredible. The quarterback on the slicer has great report with customers and passes off to his wide receivers and linemen with efficiency. They work so well as a team that they deserve recognition from corporate! The guy on the grill is cranking out the work. The guy in the register greeted every customer with a smile and a welcome. I have been coming here since it opened and have never been disappointed. The way they work together is magical.

Great subs and wraps. Great service. Everything is personalized. Hand sliced meats right in front of you. Staff are welcoming and accommodating to however you want your sandwich made. My personal favorite is the original Italian wrap made Mike's way. Omg so good! Highly recommend this