Zaxby's Chicken Fingers Buffalo Wings

Staff not very friendly, from sweet tee, ordered a 6-piece delicate eating opened it on the road down and there were only five pieces. dear zaxby’s, but never go to this place again, they don’t waste their time there are many other places near this, this was only the first meal my six-year-old son wanted to leave the sick house. very disappointed

I really need for the managers to put friendly, willing to provide excellent customer service teammates in the drive thru window. My family and I disliked working with Jasmine. Very unprofessional. Did not speak. We ordered zax sauce but noticed in our bag that we never received any then she tells us “oh, we’re out.” And then perceives to just stare at us…so very weird! How about “ Hello, sorry we’re out of zax sauce. Would you like another sauce instead?” Seriously! Need to go through some customer service etiquette training before serving “Customers” also I deleted the photo. Shouldn’t have..as I sipped some of my husband tea a plastic film came out of the straw. I need for you all to be a little more careful about what goes in customers food and cups.

22.00 plus dollars for my order asked for large fries. They gave me regular order size fries in the box. Had to go back for the extra sauces they forgot. Cook argued with me over the line about it and never gave it to me. First time around they said they are not doing drive through orders. Then I placed online order only to see them taking drive through orders after all.

The team working on 3/30 at 3:45pm were so kind to me when I realized that I had forgotten my wallet and had no means to pay for the meal I had already ordered. Shout out to them and their patience. Thanks!

The drive thru line was wrapped all they way out into the street but moved pretty quick. Food was good and staff were friendly.