Wendy's - Savannah

So I decided to come here with my wife because she has torn a burger and I immediately regretted the outside didn't see that clean most of the staff hang and took a smoke break, but that is forcing on the cake when we stop at the tank and I drive back into the car to see the most disgusting on the face of my wife, because there is a frenzy in her fries

Stop by this Wendy’s about an hour ago all of the staff including the manager were outback of the building smoking and joking around upon seeing the sedan in front of me pull into the drive-through in front of me they all went inside cigarettes included and proceeded to inform her and me you had to use the mobile app to order anything. Seeing that it was my child that was hungry no big deal downloaded the app did everything to order only to find out that nothing on the app would work because everything was turned off or closed. Went back to the drive-through informed the brilliant person on the mic that you could not use the app and was again instructed that they were only taking orders through the mobile app pretty sure the whole night staff should be fired as they were clearly stealing money from the owner by both being paid and sending customers away

Stop by this Wendy’s about an hour ago all of the staff including the manager were outback of the building smoking and joking around upon seeing the sedan in front of me pull into the drive-through in front of me they all went inside cigarettes included and proceeded to inform her and me you had to use the mobile app to order anything. Seeing that it was my child that was hungry no big deal downloaded the app did everything to order only to find out that nothing on the app would work because everything was turned off or closed. Went back to the drive-through informed the brilliant person on the mic that you could not use the app and was again instructed that they were only taking orders through the mobile app pretty sure the whole night staff should be fired as they were clearly stealing money from the owner by both being paid and sending customers away

Drive thru took 45 minutes. Only a few cars in line with us. Slowest service in savannah. Food was mid at best

??This location sucks big time! The customer service does not exist! The wait time is beyond slow! So if you have time and money to waste this is the place for you!