Chuck E. Cheese - Rockwall

Our family had a great time! The only issue was a long line! Only one register was open when entering. The machines were so clean! Every game was up and running except for the sketch picture one! All the updates and cleanliness made for a great time! We used the online coupon to get two cards, had multiple kiddos running around! It was a great deal and inexpensive for a few hours of fun! Food, drinks, and gaming cost around $120 for 8 people!Kid-friendliness: This was a great atmosphere for children to run and have fun social interacting! We felt safe with the protocol for entering and leaving. Very easy to keep track of the kids. The staff were very nice to the children too!

Overpriced, dirty restroom, sketch booth always down. Oh, non friendly

Food cost 36 bucks for a small pizza with four cups. So the price on that is awesome.!!!! I was going in and out with nobody at the door at times so it's scary if your not watching your kids. Overall nice place for the kids if it's not packed.

First trip and I was HIGHLY disappointed in “management” at this location. We decided to place our lunch order from a table/mobile app and when we went to pay, it said there was an error and the transaction “failed”. So we went to the front desk and told the associate what happened and placed the order again with her. When our name was called to get the first order of food, we all (including the front associate) figured out the original order went through and we now had 2 orders placed for the same meal. This came out to a total of over $100 for 2 adults and 1 baby for both orders. She tried to figure out how to help us and went and got the manager…and let me just say it went south quick. That manager, Michael, was SO RUDE..he basically dismissed what we were trying to explain to him and kept shrugging his shoulders and saying “that’s not my problem”. He had zero empathy and definitely did not represent how a manager should react in those situations. Needless to say that interaction but a black cloud over the rest of our visit and we have no desire to return. Do better Michael.

So, as an adult, I love their pizza! It is always so good. The games are fun. This is a great place to take young kiddos. However, the games often break(as in most arcades) and it's a little frustrating. Overall, I'd say go here. It's a fun place.