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Tilbagemelding
Bidrage med feedbackI thoroughly enjoyed the charming old architecture and the delicious Polish cuisine at this restaurant. The service was outstanding as well.
I have been a patron of BIRCHWOOD for more than 15 years. I have always enjoyed the food and have never had a bad dish. I even had my 40th surprise birthday party and my daughter's sweet 16 celebration there. The staff and family who run the restaurant are wonderful people, and they host great events throughout the year.
Everything is delicious here ! Service and staff are so great . Everyone i bring here , always returns !Highly recommend.
The service was excellent at the Birchwood! The waitstaff were so friendly and accommodating as we waited for our friends to arrive. We also enjoyed the food quite a bit! The French Onion Soup was about the best I've ever had! I also had the As far as the ambiance, while it was fairly quiet when we arrived, I found the restaurant to be very warm and welcoming! Definitely worth a return trip!!
TLDR:The food is okay. The service is horrible. I went there for Father 's Day brunch and our waitress was basically non existent. She never came back to refill our coffee and we had to keep asking other servers for the drinks we ordered that she never brought. We even got the check with drinks on it that we never received. The food wasn 't at all worth the price and the gratuity being automatically added was a bit insulting for how terrible the service was.The second time we went for dinner and made a reservation first. There was a crowd standing by the door and no one came by for at least 10 minutes. When a server finally showed up she seated two tables without a reservation and then when we said something about having a reservation she questioned when we made it and said oh sorry I didn 't know you had a reservation. She never asked or even acknowledged we were there so of course she wouldn 't know. Most of the food came out lukewarm. The bread was stale and I 'd kinda rather not get bread at all than be served stale bread but whatever. The waitress again was basically non existent. She 'd ask how everything was and literally walk away before we could answer. She forgot to come back with our drinks twice and a side once. It was bizarre how poor the service was. The woman seemed nice enough but I 've never had a server ask if we needed anything and walk away before we could answer.And as a personal pet peeve of mine I asked and they said they carried coke products but what I received definitely wasn 't coke. And they charge for soda refills which is pretty ridiculous, especially since they use brand X soda.