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Bidrage med feedbackI had a great interaction with the two girls working at the restaurant; they were nice and friendly. However, when my friends and I each ordered soft serve ice cream, we were disappointed. My ice cream tasted watered down, and I couldn't help but think that Crystal Garden's ice cream was better. Despite not enjoying it, I ate mine without complaining. It turned out that each of my friends disliked their ice cream as well, but none of us wanted to say anything. One of my friends mentioned that the restaurant is known for their ices, not their ice cream. I wish they hadn't offered it, as it wasn't very good. In the end, we all laughed about the situation.
Look, the kid behind the counter was very pleasant and helpful, salty sweet ice cream thing I got was pretty good but the last bite I took was all salt. But what really rubbed me the wrong way was that it's cash only and the kid didn't warn me until after he had made the icecream and my son was burried in his. To top it off the ATM charges $3. You ripped me off Ralph's Italian Ices Riverhead and I don't like it. While sitting there I looked for signage for this policy and found one single piece if day glow yellow paper that said cash only on a side window obstructed by the propped open doors. I should have just gotten some rocking baked goods from Blue Duck next door.
Great tasting ices and friendly help. I would have given 4-1/2 stars if it wasn?t for the fact of a very high price for a quart of ice $10.00) and when they pack it they don?t give you a full quart. I got one today and it would be a stretch to say that it was a third of a pint short. This happened twice in the past 2 weeks at the Riverhead location. Staff needs training. I will not be going back to this location until I read a review on this matter.
The products were ok. Person behind the counter gave me and my SO a couple of flavors to try. My gf chose a flavor and I said I didn 't want anything. At this, the person said really? Wow while shaking her head... It came off as very rude.
A TRUE RIP OFF! I THEY OVERCHARGED ME FOR ICES! HOMELESS PEOPLE COMING IN BEGGING CUSTOMERS FOR ICE CREAM !! $31 FOR 4 ICE CREAMS AND JUST PAID $22 FOR THE SAME ORDER 4 DAYS AGO!!! DRIVE FURTHER AND GO TO MIDDLE ISLAND!! RUDE CONDESCENDING STAFF
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