Carrabba's Italian Grill Reston

We had our college-aged daughter back in the city and decided to pasta was a safe bet while lent. it took 20 minutes to get water. we wanted more hot water for my tee 3x. we asked or our salads/soups to go, but 3/4 came anyway, the one who did not come out, we had to ask several times for the end of the meal. Although it was Friday night, the bar area was practically empty and the dining room had many open tables. there is no excuse to take over 2 hours, which should have been a course dinner. there was a table with a small group, and it was obvious that the interest of the waiter was the greater “return” table. we have still tipped because we felt obliged, but it was absolutely a hesitant experience.

Sit quickly. great staff! eating was over salted and I couldn't finish it.

As usual, well prepared, fairly priced food, served by friendly people.

The service was terrible tonight and when our food came out it was cold. We sent it back and it was returned to us only very slightly warmer than it was originally. I can imagine Christmas Eve is a tough night to get people to work but there must be a better way to ensure service is decent.

Horrible service. Sat me in bar area where a very rowdy loud crowd was. I had 4 diff servers. I had to ask for bread, server seemed surprised. I asked what the cheese was on a dish. I was promised it wasn't a soft cheese. It came and it was a soft cheese and it was goat!! Weirdest combo. I brought to attn of one of the servers. He took it back and later delivered the correct dish. Noise was so over the top and it was so cold in there I just wanted to get out of there. Bill came, charged for both pasta dishes. Overall experience was miserable. Will never go back.