Great American Cookies - Prairieville

The environment was good. A good variety of different flavors. They didn't have all cookies. I mean, it's an ice-cream and cookie place. The prices are decent not too expensive. A good play to go to if you want to go for a small dessert place.

We come here quite often as a family to get sweet treats. The food is always fresh. The store is always clean and smells like heavenly sugar. The staff are very nice and friendly. We get our birthday cakes from here. Those decorators are the best in the area! Highly recommend their location for cakes.

I am not the one to leave bad reviews but...My wife ordered a cake on Wednesday by phone for a Baby Shark cake to be made and picked up Saturday by noon. The Girl on the phone was super nice and sounded like a Baby Shark cake is something they do often . We bought a big cake, so $50 dollars for a baby shark cookie cake seemed reasonable. See picture below. Not sure what character they made but that is no shark. Possibly a Baby crab? $50 dollars for a cake we dont even want to take a picture of.

My wife and I love coming to get ice cream here often. It was Sunday night at 7pm and I walked in and was the only customer. When I walked in I heard the girl behind the counter say ?oh my god, really?. You don?t close until 8 so I?m not sure what the problem in serving someone at 7 would be. The customer service was poor and not welcoming. It was a disappointment compared to my many other experiences there.

Kelsey was quite rude and seemed to have a lack of enthusiasm for being at work. In contrast, the other two staff members were very friendly and articulate.