Arrowwood Resort Conference Center At Cedar Shore

This is a nice hotel, and after we had issues with the rate we were charged (we were supposed to be charged a specific rate due to our group) it was fixed at our convenience. Good service and great rooms. Rooms: 5 Service: 5 Location: 4

Very clean. Matched description. Restarant service was great and fast! Very tasty! Food drinks: Food was so good! Staff was attentive and friendly Rooms: 5 Service: 5 Location: 5 Hotel highlights: Great view, Great value

Noteworthy details: On the river, nice patio with outdoor bar Rooms: 3 Service: 4 Location: 4 Hotel highlights: Great view, Quiet

Would be great if you could have a microwave in all the rooms. Only thing missing besides curtains. Otherwise, so relaxing. Rooms: 4 Service: 5 Location: 5 Hotel highlights: Quiet, Great value

We did a corporate outing at Arrowwood and I ran into several issues. The check-in process felt unorganized but our biggest issues was the catering/food situation.... 1. They charged 21.56 per person for the pizza buffet for 31 ADULTS.....they provided 5 total pizzas and a basket of breadsticks cut in half. Our group ran out of food almost immediately, I had asked staff about getting more pizza out and they said no, the only planned on 5 pizzas for 31 ADULTS and had no more crust to make them. After asking several people at our table if I was crazy in thinking 5 pizzas was not nearly enough and confirmed, I was not. Went to find a manager, only one there was the bar manager who was helpful in trying to find solutions but overall just fell short, not by his fault. This was the catering managers very poor planning. The next solution was to bring out wings an hour after food ran out and they were sending someone to the store to buy frozen pizzas for $21.56/pp which came out 1.5-2 hours after initially running out of food. Our group was doing a bean bag tournament and had moved on to this once food ran out so this was too little too late. Overall, we ended up having 7 people who never ate because of there being no food available at the planned time. 2. They had several groups on one patio, when they did bring out the wings people from other groups were coming and eating the food put out for our group. Very unorganized, we didn 't mind too much though as most of group had moved on from food and/or did not care for the wings, but still odd. 3. We had ordered catered lunches for the next day, those were good except sandwiches were supposed to have provolone cheese and had swiss instead, not a huge deal but again...not what was ordered. Lunches were also not delivered on time either. Location was nice, food was ok....imagine paying $650+ dollars for 5 pizzas and a half of a basket of half breadsticks . The most frustrating part of this whole experience was that after booking 20 rooms, spending $1000 on bar tap and over $1200 on food the GENERAL MANAGER and CATERING MANAGER, were well aware that evening of what happened as it was happening, did not bother to call and personally apologize or say a word. These guys are lucky there is no competition in the area for larger groups otherwise we would not be returning at any point. If you are planning a corporate/business event...TRIPLE CHECK AND CONFIRM EVERYTHING and good luck!