Tilbagemelding
Bidrage med feedbackWe had a terrible experience at this place.To begin with, the cheap meal box available on the wall is for take out only. We didn’t know this until we sat at the table. Everything else on the menu was expensive and tasted so so vs. other Cantonese restaurants.They added the “mandatory” 13% tips to the bill, which we cannot change. We didn’t bring cash. Like other cheap Chinese restaurant, they don’t take credit cards. So we decided to pay using debit card. At the checkout, the server said since you ordered daily special, you have to pay cash. And there is a RBC ATM at the mall. I guess they told this million times to other guests who don’t have cash? And why don’t you say in the beginning when we order the food? I was about to argue with the server but my wife stopped me.I would not recommend this restaurant to anyone and I won’t come back again.
CAUTION!!! First time here and last. BEWARE!!! DISHONEST!!! SCAM!!! UNTRUSTWORTHY!!! LIARS!!! CHEATERS!!! Our bill was $950 for 6 adults and 1 child. I did some calculations myself when it was time to pay and found that they added the in-house 12% gratuity after tax total which brings the total bill higher than it should. The 12% gratuity should be added before tax so I ended up paying $13 more for the gratuity. 12% before tax gratuity should have been $93 but the gratuity was $105 instead. THIS IS NOT RIGHT! I brought it up to the manager and he offered to return the difference but at this point I said forget it. I should have asked for a copy of the receipt to show it here. They don't even offer a receipt. I guess you have to ask for it. Food was bland and flavorless. Spent $950 total for six adults and 1 child. They don't even accept credit cards, only cash or debit for their high cost bills. So they rip off customers by charging you more and they most likely don't even pay taxes because all their receipts are hand written so they just throw out some receipts for the cash paying customers who end up paying more because they lie and cheat to get more out of you. Very disappointing to say the least. An establishment like this doesn't even take credit cards, receipts are all hand written; very unprofessional. If you are paying for the crab and lobster by weight, how can you even trust that you are getting what you pay for because of their DISHONESTY?!?!?! When they bring out the crab and lobster, they tell you it is a certain weight and my lobsters and crab were over weight for the combo price that is stated on the menu so they charge you the difference which was almost $60 more in my case. The combo I chose was $799 but when they bring out the crab and lobster they will cook for you, how do you know and how can you trust it is what you'll get because they might just switch it to a smaller one before cooking it because my crab dish seemed way smaller than the one they brought out for me.. Can't trust this restaurant! Trust me, STAY AWAY!!!
They have Dim Sum at 20% discount for cash payment before 11:am. The prices have increased almost double from $5.30 (S) to $10.30 (XXL). Tea charge is $2.50/pax. They also automatically includes tip of 13.3% 15%. Food prices have increased and service/cost were probably incorporated into the pricing. This tipping practice should be more transparent, clear and upfront. GTA areas should stop this practice of tipping and move towards more sustainable self serve Food Courts.To satisfy my hungry, I could easily eat BBQ meats on rice for only $9.00 Remember, Dim Sum is more of a light breakfast/snack food that should not cost more than a hour of minimum wage. Seafood will also be a toxic food to eat.
Dishes are okay. A bit salty and starchy for my taste though. The price is HIGH for sure.My review is purely on their service.We had a server who had no interest in talking with us, nor serving us. When we ask for anything, he does NOT look happy. It feels like we are wasting his time. He never once checked how our food was, he rolled his eyes when we ask to heat up soup and told us he will just microwave it.The issue here is, they are not working for more tips! The tips aka service fee (12%)is already added to the bill. This tip is added on top of tax. You have to pay for it.We ordered a meal bundle, $599, ended up paying $820ish. Tips were about $80.If there were any service, we wouldn 't mind paying tips.And when we questioned the service to the manager, she said the server answered all your questions. This is shocking! If this is the lowest requirement you could have for service industry.
Great quality food. Servers accommodated our requests.Presentation was immaculate. I have nothing bad to say about this place. Very pleased and happy