New Eastern - New York City

I called and ordered a few combo platters for my family. They all came with egg rolls but we don 't eat pork. Naturally, I asked for a sub for the pork. The response was no substitute. Either pork or no egg roll . Just like that. I asked can I get sodas instead? The answer, no! I explained the importance of customer service and simple flexibility but the woman I was speaking with couldn 't care less. Not rude but just not interested, at all. The food finally arrived 60 minutes later. It was just ok. Was not the slightest bit impressed. What really irritated me was I ordered almost $60 worth of food and didn 't even get 1 fork. They gave 2 duck sauces.... and maybe 4 napkins (the cheap kind). Needless to say, I will not be ordering from here ever again. Way too many options to have to put up with this nonsense. The only reason I ordered from here is because the spot nearest to me is closed on Tuesday.

The place could use a remodeling with new tables and chairs.

Experience at this place has been Nothing bit extreme... Very good Food..

Delicious food! Haven?t had Chinese food like this in years ! Definitely a must try

The food is great for fast food. However, the delivery time of some of their drivers is insane.... I ordered a meal and I live 10min by car from the place. The driver took 1 hour and 45min from time of order placement to bring my food to me. Thats my onlygripe with this spot and the reason why Im giving 2 stars. Food arrived cold as hell