Subway - Mont-Tremblant

Worst staff Service: Dine in Meal type: Lunch Price per person: CA$10–20 Food: 1 Service: 1 Atmosphere: 1

I have been a customer for many years The young employee was very friendly and served me extremely well, even with a smile (she deserves 5 stars). I took 1 sandwich to bring and another to eat there with a drink and cookies. We understand that it was a little before 8 p.m. and that you close at 9 p.m. on April 2, 2024. I pay for my order and everything is fine. I'm going to sit down to eat my sandwich... I'm hungry!!! Next, the reasons for the star losses... but it's worth mentioning the reasons. The offender deserves a discussion with his manager/boss. The young man who cleans the restaurant yells at me and tells me that the dining room is closed. There are no posters, nothing about it. What he did was tactless. And he even persists in front of his colleague that he had supposedly told her earlier. I almost told him to own up to his mistake and let me eat in peace, but I restrained myself. The atmosphere in the restaurant was really poor compared to how he acted with his colleague and me, the customer. I felt bad about his colleague who did his job well, but he deserves “a red card” and lost stars in my opinion. The young woman who served me offered me her sincere apologies, she was clearly shaken by the young man's actions. After writing this review, driving 20 minutes... I eat my frette meal at home, almost an hour after the mishap with the cheeky young man. Plus I notice that my cookies are not in the bag. I will keep my invoice, if you ever contact me for more details or to offer me cookies. If you ever want proof, watch your surveillance cameras April 2, 2024 approximately 7:40 p.m. Really the young man saw his colleague preparing my order and acted in an unprofessional manner, he didn't say anything to apologize to me.

He didn't want to grill my 12inch because he didn't want to wash the panini machine lol Service: Take out Food: 5 Service: 1 Atmosphere: 5

The staff makes sandwiches as if they're doing you a favor. Go hungry but don't go here. Service: Take out Meal type: Dinner Price per person: CA$10–20 Food: 1 Service: 1 Atmosphere: 1

Our recent visit with friends turned into a nightmare due to the horrific behaviour of the restaurant staff. Despite our group being mostly vegetarians, the staff showed no regard for our dietary preferences and treated us with utter disrespect. When we politely asked them to prepare our sandwiches separately to avoid any meat touching the veggies, they were incredibly rude and dismissive, refusing to change their gloves between orders. The attitude didn't improve when my husband and I tried to place our order together – the staff indirectly made a mocking comment directed at my husband, which we tried to brush off. But the disrespect continued throughout our visit. When we ordered a mozzarella Bella sandwich and requested a veggie patty, the staff's reaction was downright hostile, as if our simple request was an inconvenience to them. Even though pesto was listed as an ingredient on the menu, they didn't include it in our sandwich until we pointed it out, and then they did so frustratingly, as if we were being unreasonable. The staff appeared so frustrating that he eventually wrapped my sandwich as it appeared in the picture. And when my husband asked for a veggie delight with a veggie patty, the staff initially refused and then reluctantly added one patty, making it clear that we wouldn't be getting any more. The whole experience was incredibly disappointing and left us feeling disrespected and undervalued as customers. The staff is very mean, rude, and extremely racist. We won't be returning to that restaurant anytime soon, and we'll be sure to share our negative experiences with others. It's disheartening to see so many similar comments and still no action taken for such a renowned brand like a subway!