Mcdonald's - Mesa

At 1am, there aren't a lot of food places open, so naturally, this location was packed with customers. Management, however, deemed it appropriate to have only one employee working. If that isn't a safety violation, it should be. The employee was handling it like a champ, but no one should be forced to work that hard, and (since I know corporate cares more about customers than employees) I have to mention that this made the wait time pretty damn long.

This location by far has employees with the lowest intelligence. Your order will be wrong 99% of the time and also take longer than anywhere else. The employees might as well file for welfare as that would be a better way to serve society by being taken out of it.

I had a question about an app deal, and the person at the window was very helpful and kind. They ven tried to see if they could make it work for me. At the payment window smiley and friendly people. At the pickup window, again smiles and gratitude. This was a great experience! They had a long line in front of me, so they were busy, but they were still nice.

I love this McDonald's. The crew members here are amazing. I don't know if it's because I'm a regular, but they are always so pleasant and kind. I have never had an issue with my order and the food is always hot so I know they just made it.

Pulled into the drive thru around 2:15am and placed my order, then when I got to the window I was that pain in the butt customer adding things and adding things. The boss or what appeared to the boss Jeremy was patient and calm through every request and got me in and out fast but maintaining is excellent customer service… THANK YOU JEREMY !!!