El Pollo Loco - Mesa

Worse experience ever, Missing half of my order, trying to call back to the restaurant, Lady said they would do a partial refund that I never get, trying to contact companies, never got an answer. I was excited for birria from EPL, skip trying local shops, was a few when I travel to mesa, can cost more, but at least you could actually get your order.

I ordered here yesterday through the drive-through which was the only thing open at the time after after getting home and trying everything The bowl was nice The chicken was OK not the best flavor in the world for grilled chicken back home where we go to local pollo lots more flavor Also ordered a salad with the guacamole dressing leak dressing came premixed and not much dressing on it at all the beans also don't have much flavor try it for yourself you may like it just didn't work for me in the family

This is my local El Pollo Loco. ? Pretty decent spot. Always quick and fresh. The only reason I took a star off is for presentation. My pollo bowls always look like they just threw everything together. Kinda skimpy on sauces even when you order a bunch. Especially with COVID, since you can?t do it yourself at their salsa bar, at least hook it up. I miss when the BRC was 1.49 ?

Arlette waited on me and was very friendly, out of all of the locations the MESA. This location by far the best place to get authentic Mexican food. The people are friendly and the location is extremely clean. I recommend this location to anyone looking for phenomenal food!

Service was fast and friendly. The food was prepared quickly, appeared fresh, and tasted wonderful. The music was lively but not loud. I would absolutely eat at this location in the future. Soda and salsa areas were clean. There were a couple unwiped tables, but they appeared understaffed. Pictured is the double shrimp mango bowl.