Little Kolkata - London

I booked this restaurant for 21 December, 6pm through Opentable. When I arrived there with my family for my sister's birthday, the place was completely shut. It was so disappointingly not to havr been told in advance. Opentable needs to take this restaurant off its books immediately.

We made a reservation weeks in advance for Diwali celebrations, and when we arrived on time, the restaurant was closed. To make matters worse, we received a reminder from OpenTable the day before asking us to confirm our attendance, and we replied that we would be there. There was no notice on the restaurant door explaining the closure. While we were standing outside checking our emails, another family arrived, just as confused, because they also had a reservation. We were left stranded and had to search for another restaurant at 7:30 PM on a Friday night in Covent Garden. Little Kolkata completely ruined our Diwali celebrations. Our advice? Don't bother!

They called us on the day to cancel this booking as they had a problem with the gas. I’ve not seen it open since so I don’t know if they’re permanently closed now?!

We took advantage of the Time Out offer at £16.95 and found the food to be delicious. However, we were less than pleased with the service, as the staff seemed lost, untrained, and confused, resulting in delays in our food arriving. We ordered thali, but there were no thali dishes available for serving, and to our disappointment, there were no prawns either. The bartender didn’t show up for work, leaving us with no drink options aside from wine. Overall, the experience was a chaotic mess. This establishment really needs to get its act together or reconsider operating as a restaurant. It’s a shame because the food is lovely (though not worth the full prices).

Terrible experience. Restaurant was short staffed and therefore waiting time was nearly 45mins without any communication. What little food we did have however, was very nice, bar the Fusca, which was probably the worst I’d had. Such a shame really. We were offered the dessert menu, 20 minutes after we’d been left waiting for the remaining food. The waiter was pleasant, and I actually felt sorry for him. But nonetheless, our food order had been forgotten, and we had hardly eaten anything. He was clearly under pressure and this is purely down to poor management, and the owners prioritising external events they were catering for on this particular Saturday evening ; the restaurant itself clearly wasn’t of any importance. Had to make a last minute reservation at an alternative restaurant; elderly and disabled mother was struggling and two children with me were tired and starving. Wasted journey.