Chipotle Mexican Grill - Knoxville

There is no parking available on site. The staff seemed disinterested, as they continued their conversation before taking our order. One of the employees even took a 10-minute bathroom break and then returned to aimlessly wander around while his coworkers handled the lunch rush. Food rating: 3/5.

The service was excellent and quick, and the food was enjoyable. If you're in a hurry, this is a great place to stop by.

The girl at the cash register was initially willing to remake it, but then the manager intervened. He basically told me there was nothing he could do and that they couldn't remake my order. When I mentioned I used the Chipotle app, he responded that since it was through DoorDash, they couldn't assist me. The manager seemed indifferent and unprofessional, showing no concern for the fact that my food had been stolen after I had already paid for it. It’s quite disappointing that they wouldn’t just remake a bowl I already paid for; it's not like it was a gourmet dish with expensive ingredients. Now, I have to wait five business days for DoorDash to refund my money. I suggest avoiding delivery from this location, as their customer service clearly doesn't prioritize the problems customers face.

My favorite is the bowl with chicken! Soooo delicious. There are restaurants with similar ideas but Chipotle has such a unique flavor! This location if somewhat difficult to find parking but I'm also just not from here and not familiar with cities in general. The staff was nice and the environment was chill!

Went there today and asked for a bowl with steak, they had mere morsals left, yet the boy working on the line was swift to scoop the like 3-5 oz steak onto my bowl. Next they were stingy with the sour cream, and then i realized this wouldnt be enough i went back and said can i some chicken as well please? Gave me just a bit more than what she put with the steak and charged me $16 this place blows fr