Byron - Islington

Horrible, freezing cold shed of a venue. Asked for one of the completely empty booths and was told they were for 4 only. Given no choice of table. Fries were cold, in fairness these were removed from the bill. Customer service was poor. Food average. The business has not improved since the rationalisation.

I’m a regular (or was) Byron visitor but it seems the food has gone downhill. Two of the burgers we ordered medium were totally well done and more like pub food burgers than a decent Honest or Byron burger. The chicken burger was very small and again, poor quality. Shame as quality burgers was what differentiated them from the more standard burger joints. Also seemed short staffed and hard to get hold of a waiter. Will think twice about going back.

The food cannot be faulted even for vegetarians (the Haloumi Burger), and was very good and tasty. My friends had meat and they were also rather delighted. Service was quick and pleasant. The restaurant itself is big, modern and is actually great for conversation as the music isn't loud. What was a real let down was a male staff member (non-bearded) who held water glasses by the top end, the part your lips touch. That is unhygienic and he should have known better, its just plain common sense. Thats why I give it a 3.

Went for a pre theatre burger as you know exactly what to expect. This visit was just what we wanted and delivered to expectations.

Popped in for something to eat before visiting the Shaftesbury Theatre for my husbands birthday. Seated quickly and given menus but nothing was said. We waited ages for someone to eventually come over (it wasn’t busy as there were 3 male staff talking in front of the pass for ages). I wondered if I was meant to go up somewhere to order as we hadn’t been before and it was taking a super long time. When a lady finally came over, she took our order… she wasn’t rude but no smile, no chat… nothing. Very transactional no interaction. My husband was wearing a birthday badge so an opportunity to at least say ‘happy birthday’ but nothing! When the food came it was really tasty and very hot. Finished paid the bill and left. My expectations are now managed if we ever visit again… doesn’t appear like they are going for any level of service, more in… eat…, and out.