Sultan - HOUNSLOW

Food is very decent here. The family platter is good value and you do get a lot of food. The cop shish is such tiny pieces of lamb like they’re trying to save money there. It would’ve been better if the lamb shish was proper big chunks of meat

Bad reservation management and food has gone downhill. The reservation and waiters are very rude and disgusting in their approach. They seem oppressed or frustrated. That guy that manages the table allocation is nothing short of a rude imbecile, get rid of him.

We went for lunch with my daughter, we had a terrible experience’s. Duty manager Charging extra money. Staffs and duty Manager behaviour disgraceful and rubbish. We asking for food recite’s which was not provided. UK is the rule of law, this type of restaurants staff’s and owner always violated Uk rules. As long as we have a card payment details, we will complain to the restaurant license authority.

We went today as a family lunch for 7 adults and 3 kids. Upon on arriving the woman staff asked us to put our pram in the corner which I did. Then after a man coming after me name called harry and told me he is the manager to fold the pram as there wasn’t space in a rude arrogant way. He even told to my grandma to use her logic! I was angry the way he spoken to us. Firstly there is enough space in the counter secondly he should ask us nicely as we are a customer and we are there to have lunch so then i said we will just leave the restaurant as if they don’t like us to be there because of our pram. This restaurant clearly isn’t good for kids as you will not feel welcome at all. They will treat you rubbish if u have a pram!! It wasn’t our first time to be dine out in Sultan however this will be the last. Surely I can imagine the management is very poor due to having a poor manager and arrogant called Harry.

I went yesterday for dinner with my family we had Excellent service for such a large table and it the food was so lovely and tasty. The atmosphere was unbelievable and the staff were impeccable. Would definitely go back and recommend to family and friends.