Starbucks - Herndon

I actually went in to buy a couple of food items, versus coffee, this morning. They were out of so many things at 8:30 that I was very surprised. They weren't very graceful about it either. I ended up going somewhere else. This location doesn't have a drive-thru and seems to be one of the older stores that Starbucks has. A revamping seems in order.

I watched the barista start my vente vanilla sweet cream cold brew with a cup 3/4 full of ice. Then she added the coffee and cream. She did not use the cup lines or follow the process. Yet she and her coworker insisted she had. I am not coming here again until I am convinced they are honestly creating my drink and it is worth the almost 6 dollars I am paying. This is not the first time this has happened. It is, however, going to be the last.

Great Starbucks! Baristas are always super nice and have never had a bad order. Carmel Ribbon frap is our fave!

The work team is excellent, thank you very much Andrew!!! The best customer service I have received. Have a nice day! Happy thanksgiving! ?

They always are super nice to me, thank you so much!! I LOVE this PSL iced with whip!!