Pilot Travel Center - Hagerstown

It's currently 6:30 AM, and there's no hot food available since the Subway is closed. The restrooms are in terrible condition, and several shelves are not stocked. Meanwhile, two female employees are just standing around, engaged in a negative conversation about men, both in their lives and in general. It seems that Pilot/Flying J and truck stops, in general, have really declined rapidly.

I dropped by for a cup of coffee and nearly dozed off at the wheel. I accidentally left my wallet on the counter, but the lady at the cafe took it and placed it in their safe. My son, who lives 88 miles away, found out about the situation, called the store, and they confirmed they had my wallet. Thankfully, everything was there, including over $300 in cash.

Diesel is constantly much higher here than any other place around and this location is usually the first to raise their diesel prices while other local stores remain market competitive. Gets very crowded with trucks and often backs up on to the mainroadway with excess truck traffic. Everything else has been meh, nothing to really write home about.

Very clean place to break during a road trip. The bathrooms were very clean and smelled great. In fact, an employee was making rounds while I was in there and it was freshly spritzed with something that smelled wonderful. Big store inside, larger thanmost regular sized gas stations. We felt safe with our family at this stop.I recommend!

The restaurant was quite clean and well-stocked. They offered a wide variety of drinks, including bean-to-cup coffee. The staff appeared to be helpful and friendly.