Great Wolf Lodge Illinois - Gurnee

Room was nice enough design wise but the windows do not open. So, I felt claustrophobic in there. We also found part of an eyelash extension in the bed linens and black spots on the shower curtain. Apart from the issues with our room, the common areas seemed very clean. However, everything was horribly expensive the arcade $25 for 100 credits but every game costs around 10 15 credits). It took 10 minutes for one of my kids to use them all. We even considered going to Chuck E. Cheese instead of the in resort arcade to curb our spending. And a bottle of iced coffee was over $7. Also, the rooms were a little stuffy, and the hallways smelled like chlorine which is understandable being that it’s also a water park). I think it needed more ventilation, though. We also got a whiff of marijuana every now and again as we walked down the halls and through the parking lots. On a positive note, the staff were amazing super accommodating) and made the stay much more positive. If I were to do this all over again, I would’ve paid extra for a room with a balcony and skipped the in resort food and arcade.

Easy check in and check out! So many activities to do! Staff is welcoming and helpful. VERY clean! Always saw people walking around cleaning. The adult wristband was so handy! It was the Roomkey and you can make purchases on it! My kids had fun in their toddler sections!Rooms: Rooms were decently sized and clean!Safety: Lifeguards were very vigilant and everywhere!Food drinks: They have everything! You can order food on your phone for pick up or you can go straight to the many options they have! There is 1 bar and 1 restaurant located inside the water park too! You have a wristband that you can charge to the room. So you don't need to carry money or a card.

Such a fun place for kids. Lots of great additional activities to keep kids busy while out of the pools.... at a price, of course.Found the rooms a little dated despite having a themed room. No attention to detail, only one bedside table which was bizarre as plenty of space for one either side. But colours, decor and furniture is dated. Rooms are not serviced during your stay.Restaurant staff are great, friendly and helpful.

Fun hotel/watermark for families w/kids. Arcade location in hotel was a bit inconvenient since you had to walk through it to get to the breakfast bar in the morning. Service personnel were friendly and helpful, just weren't enough of them around to answer questions/keep things running as efficiently as possible. I had a stay gifted to me, but I'm sure the rooms are pricey ?

We hadn't stayed at this Great Wolf Lodge previously, but found having only 1 outdoor pool and 1 indoor pool to be a bit limiting compared to when we stay at a resort in WI Dell. But, our 7-year-old granddaughter loved her bedroom with the bunk beds and a single bed!