East Coast Mainline - Enfield

The East Coast Mainline service is now operated by LNER. I recently travelled with family from Edinburgh to Stevenage. The service was good and ran to time and got to our destination on time. The seats are comfortable and if you have a window seat there is also a charging point for phones and laptops.There is also free WiFi so you can watch movies, listen to music and check your social media.The staff were friendly and professional and I would highly recommend travelling from Scotland to the south by train as it was very competitive in price and timing.

I travelled from York to London and Return on two occasions, and I managed to get each ticket for £16 Singles, so £32 Return. Excellent value, and services ran on time as well! Free WiFi on board too.

We travelled mid-morning first class from Kings Cross to Berwick on Tweed on what had been a Virgin train, which is now being run by LNER. The train was clean and tidy and the staff quite friendly and helpful. The food on offer was nothing special, I chose the large sausage roll, there was tea, coffee, juice or water and later on in the journey the drinks trolley came round. We arrived in Berwick 31 minutes late which the guard announced, as being over 30 minutes we could make a claim.

My wife and I were forced out of our first class seats on a local train due to issues on the line. We were left standing in the corridor and treated poorly, without even receiving an apology. It felt as though we were invisible. We had hoped for a pleasant trip from London to Scotland, but instead we stood for over two hours and felt like we were being herded like cattle. I would recommend avoiding this experience and opting for Virgin trains instead.

The service and food at this restaurant are extremely disappointing. It is not worth upgrading to a more expensive meal as anything over £10 is still terrible. The quality of both the food and service is really poor.