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Bidrage med feedbackI love Zaxby's loaded fries with chicken and ranch that is my favorite thing to eat
It's a fast food option, so the food is what it is. What completely ruined this visit is the abundance of flies which hover around at the drive-thru window. Waiting just briefly with the window down to reach out for our food and drinks allowed so many flies inside my SUV. If they are waiting at the window like that, I don't even want to guess how many are making their way in and out of the food prep area.
To say what I experienced was a big disappointing would be an understatement. My boyfriend and I visited this Zaxbys on a Monday evening. It was not busy just slow paced. We order a number 6 family pack 20 piece tender meal. We live quite far away from any Zaxbys so we like to have some left overs. Our 20 piece with fries and toast came out in like 3 1/2 minutes. I was surprised with the fast surprise but was utterly disappointed when we opened the containers. The tenders were old. Like sat in the fryer for hours and then redropped so they would be hot. They were stale and over fried. The fries were okay but I imagine the same thing happened with those. The toast was soggy not really any crunch just felt like wet cardboard. The workers are okay I guess. My boyfriend and I asked for two water cups, we are just water drinkers. The lady at the counter stared us down like we were going to steal out of the register or something. Like my goodness it’s a water cup and we got water. Just unacceptable. We love zaxbys and we drive hours to go to one. But the service and food at this one was unacceptable.
We’d never been to Zaxby’s before. To me, it tastes very similar to Cane’s chicken. Their main thing are chicken strips, fries, bread, and a peppery sauce.Our food came out quickly, well-made, and hot.The trash was over-flowing- but it was late.Regarding the comparison to Raising Cane’s- the bread at Raising Cane’s is better. Also, the peppery sauce tastes fresher. The chicken at Zaxby’s is more flavorful, but the chicken at Raising Cane’s seemed higher quality.
Guy taking our order was clearly on drugs or just super rude for no reason. Asked for extra seasoning and they put zero seasoning. whenever we asked him questions he would ignore us.