Great Lakes Coffee Roasters - Depew

There’s more to a coffee shop than the coffee. And the staff make up a big part of this. A huge part. I first went here years ago but due to the rude, unfriendly staff I decided to go anywhere else. On a whim I decided to try again. Fool me once, shame on you. Fool me twice shame on me. NEVER again. The high pitched girl making the latte was terrible. Just completely unprofessional. On top of it. The latte was simply milk with none of the coffee OR flavoring I paid for. Disgusting. Do yourself a favor. I get this is a good location. But there are MUCH better places in the area with MUCH friendlier people working there. Go there. Pay a little more. Just avoid. Also. It smells funny inside here.

More than anything I'm blown away at the prices. This place is amazing. Best Value in quality coffee anywhere. Customer service is top notch. Always with a smile

I'm driving by this place for a while meaning to stop in. Finally did I wish I did it months ago. Great coffee and you can't beat the price

We stopped with great hopes after reading reviews. We add doubts after looking at the posted pictures and observed the lack of espresso machine on display. (The great ones are pricy, and coffee shops usually have them on display. the shop looked nice but the service we received was terrible. The Barrista(if you can call it that couldnt make the frother work, the espresso machine was hidding under the counter and i suspect my espresso shots were just drip and were cold. Their product look good but the delivery is worst than Dunkin. I am sorry but it has to be said.

Absolutely strict on the $5 minimum charge for a card. Was planning to stay to drink my coffee but the atmosphere was uninviting, mostly due to the lady with black hair mentioned in other reviews. Won’t be back.