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Bidrage med feedbackService wasn’t the best and the food was even worse me and my friend had to send our food back (burgers) as they were not cooked, awful!
Food was terrible, meat was dry, veg over cooked. Had to hunt a staff member down for gravy. They had changed the unlimited to a set plate which was tiny and no published prices. Definitely not worth the extortionate price
It was just ok, we thought it was much nicer when it was St. David's, we much preferred the nice restaurant before the refurb, it's nice if you just going for a drink
Took our parents for Sunday lunch ... We've been a number of times before and always really enjoyed the food and the service was always superb. This was our first visit since the refurb. Initial observation was that it is now more of a sports bar than a restaurant, which was exacerbated by the large TV screens above the central bar and loud chart music, not conducive to a pleasant dining experience. Starters were okay. The main meal however left a lot to be desired and that's exactly what all four of us did .... We left a lot! We each left the majority of our meal. First fail was the lack of hot plates. The food was bland, no taste, pigs in blankets and roast potatoes we're under cooked, whilst the sprouts were so watery I couldn't eat them and the parsnips were soggy and also inedible (this from a woman who loves her veg) On a positive note the gammon and the Yorkshire pudding were tasty. Beef was tough. When the waitress came over to ask if everything was alright we gave her our feedback. She said she'd tell the chef, and returned a short while later to say the chef sent his apologies! That was it. I thought it was usual for the chef to apologise personally not send someone else to do it for him? We thought we'd make up for the main course by enjoying the profritaroles ... Nope, rock hard with the choux pastry like cardboard. I understand why you have to pay for your meal BEFORE you eat now!! Very disappointed at what wasn't a cheap lunch at £75 for four carveries and four soft drinks. Did expect at least an apology from management but no one even came to speak to us.
Some time since we have been to this restraint and expected a quiet Sunday buffet like last time, did not know it had been taken over so we were extremely shocked to walk in and find televisions everywhere and noise level off the scale it is a wonderful place for people who like this sort of thing but it is not for us so we will not be going again