The Joker Croydon

Avoid this restaurant at all costs. My friends and I visited for drinks and were shocked by the high prices. We did not receive a receipt for our purchase, and after noticing a service charge on other customers' receipts, I asked the staff about it. They explained that it was standard practice to add a service charge without informing the customer. As a pub manager myself, I know that this is unacceptable. The manager was uncooperative and refused to remove the charge. It's clear that transparency and customer satisfaction are not a priority at this establishment.

The drinks were very expensive, especially once the service charge was added. This was the case even if you were just stopping by the bar for a beer. The young man at the register provided excellent customer service and was very pleasant, in contrast to the rude and dismissive manager.

AWFUL PLACE drinks overpriced they add on service charge to every drink you order at bar without telling you. Kept complaint but the rude female manager on duty was either really stupid or just plain ignorant such a shame as bar itself it’s interior design is amazing

Unfortunately this place has gone down hill. I used to visit for brunch and a roast but after the dinner I had last night I won’t return. I arrived early and the restaurant was so quiet, as always minimal staff to take care of people so despite it being quiet, service was slow. They had no white wine by the glass apart from Chenin awaiting a delivery. This has happened every time I’ve been there. The main issue was the food. Sea bass main, lumpy tasteless lukewarm mash, a thin piece of sea bass that was tasteless and over cooked green beans. Tasted like it had been reheated and reminded me of school dinners. Won’t return.

First time at the The Store. Service was great, Food not so much we had 2 x roast Beef: Beef was tough 1 x roast chicken: more bone than meat 1 x lamb: was okay but quite a lot of fat. Could just have been an off day as one member of party has eaten hear before and recomended the beef.