Pizza Express

Lovely cosy branch, hidden away. Attracts a nice local crowd that I assume live nearby given location. Over half full on a Wednesday evening. Lovely relaxing atmosphere. I wanted something healthy so had my favourite which was the niçoise salad. Delicious less the dough sticks (I eat a high protein diet). To be honest, the salad is filling and quite substantial alone. Really nice with the dressing. Branch was clean with indoor and outdoor seating. They have changed the layout inside which is nice so they have some high tables too. Nice for solo diners like me. Had the table to myself, lovely relaxing dinner. Staff were really pleasant and friendly and service was good. The only thing I could not understand was why the salad took so long to come out! They were not that busy, when I asked the waitress, it surprisingly came two minutes later! Strange. You would think especially a niçoise salad is easy to make as it was all cold ingredients that you could throw together! Otherwise very good. Let's be honest, Pizza Express is one of those chains. You know what you will get. Hit or miss depending on where you are! This is one of the better branches. It can get very busy and noisy at certain times.

We came as a party of 5 No problem place was half empty it took 4 hours to make my pizza When it came it was Hot but I asked the woman What took so long She just ignored me I am a paying customer I deserve special treatment The chefs were too busy putting on a show and making a racket and the manager Was too busy Talking politics with the delivery drivers honestly I would like a refund of 108 Pounds

We have been many times, but sadly the standard has dropped. Hence the low rating! We were told a week ago we should book online and if we wanted a table outside we should ring on the morning. We rang on the 9/8/2029 to be told by a very unhelpful manager that this was not correct! We explained it was for a Birthday neal, but he did not care. When we arrived the restaurant was EMPTY, apart from one couple inside who left shortly after we arrived. No atmosphere and why the refusal on the phone to do as we had been promised? Service was very slow considering we were the only customers. By the end of the meal we had only been joined by 4 other couples. Food was good, but service was slow and we will not be returning. Eating outside we were also surrounded by flies and wasps! The night before we had eaten in a different restaurant in St JWood abc had none of these issues. I recommend Harry Morgan if you want a nice meal. Also at this Pizza express no social distancing by waiting staff and no visors!

This has got to be the worst Pizza Express in the UK. The service was terrible - a rude waitress informed us that they had run out of various items including bolognaise, houmous, crayons, Negroni, and egg. To make matters worse, they forgot one order in our group and only brought it 20 minutes after everyone else had finished eating, despite being reminded multiple times. This branch used to have charm, but has now taken a nosedive. We overheard other tables also complaining about their orders. Stay away from this place at all costs.

The service at this restaurant was extremely poor. Our order was forgotten and when we inquired about it, they pretended it was being prepared. It took 20 minutes to get our drinks and 40 minutes for a simple pasta dish. I would recommend avoiding this place.