Jimmy John's - Carolina Township

Turkey avocado and an Italian sub. For the road trip...

Far superior to the downtown location. It feels weird saying that about a place that only does cold subs, but somehow it’s true. I only ever get delivery, cause it’s one of the few places that have their own delivery service instead of the price gouging delivery apps, and the sandwiches are just better from Augusta St. I realize it’s not a Michelin starred restaurant, I just expect you to make a sandwich like you would eat if you made it for yourself. Don’t apply mayonnaise with an ice cream scoop, and attempt to get the majority of the items inside the bread. Never had a bad one from here, but downtown is a 50/50 gamble at best.

The Augusta Rd Jimmy John’s has had issues for the last few years, but recently I have had issues with every order and will no longer have hope that my order will be right/clean. A few examples: the delivery driver complained about my car being in the driveway and not being convenient; my order was delivered smelling heavy of cigarette smoke and the bag had been open; most recently, I ordered at the restaurant and got home and there were multiple hairs in my sandwich. The current manager was kind and gave me a refund plus a credit, however when I went to use the credit the following day, the staff couldn’t understand how to do my credit, tried to charge me $13 for potato salad (they said their computer was glitching and that’s what it was ringing up for and didn’t know how to fix it after me letting them know there’s no way a side item was $13…thankfully that was dealt with), and then when I got home, there was hair in my potato salad…they also gave me someone else’s order at first before realizing they hadn’t actually made mine yet. In general, the orders aren’t correct which really is disappointing since JJ’s is generally a go to for my family.

Great sandwiches. Not so friendly service at the Augusta ST. shop. The one by the mall is definitely the best.

I actually go here quiet a bit.. or I did. I have the app and everything. Lately the service has been rude, the staff cusses and the food isn't even as ordered. For example, today 10/27/23 I came in for lunch and usually I get the box lunch with a #2 and it'll come with roast beef, mayo, cheese, lettuce, tomato. So I get back to my office after receiving very rude service my sub didn't have anything on the sub except one piece of roast beef and bread... NOT EVEN MAYO. I'm so confused. This used to be one of my go to places to eat. I will have to reevaluate.