Kfc - Birmingham

My experiences at this KFC are a bit mixed. The service is usually quick and the food is often served hot, but not always. I was disappointed by the vegan burger, which was dry and bland, making it one of the least appealing vegan options among fast food restaurants. Even the vegan mayo didn't help improve the taste. Overall, the experience is average, but there is definitely room for improvement, especially with the vegan menu. Additionally, the design of the car park is poorly done. If you go through the drive-through, you can't re-enter the car park for those who prefer to eat in their cars.

This restaurant is square, practical, affordable, and delicious. It also looked clean when we went through the drive-thru. We all liked the food and would definitely come back.

Lovely refurbed restaurant. Food was really good. Quick service. Reason for 4 stars. After we had eaten we needed the loo and we weren’t allowed to use them because they had just mopped?! They wouldn’t budge on that. I offered to mop after me but still no. Very uncomfortable journey after that. I’m updating my review BE WARNED there is a 90 minute max stay in this car park. I was charging my electric vehicle at the instavolt in the car park and having a meal and a drink inside. My car needed a lot of charge and l went over 90 minutes. I got a £100 fine! Fortunately the manager in the KFC overturned it when l showed my receipt. The manager was lovely. Thank you. Other point to note. Some bright spark designed the delivery driver door area out of metal. Every few minutes it was crashing shut with such a bang. It was like a gun going off. Some thought needs to go into fixing that. Edit March 2024 the delivery drivers have their own external door now so the noise isn’t an issue any more. Really clean restaurant. Food was hot, served quickly and good.

Very busy at the time of the visit on Friday night. Most of the available tables needed cleaning. Ten minute wait for eating in. Not all compliments were available. The food was good when it arrived

This is a fantastic spot to enjoy some delicious and sweet snacks.