Jimmy John's - Feedback

Kevin made my sandwiches and he was so friendly and personable. The sandwiches were the best I've ever had at jj! Thank you kevin!

Waited for an hour and never got my food. Called and asked if I needed to just cancel it and was told it was on the way out the door. Im 10 minutes away max and...

Placed an order tonight for pickup (it’s about 9pm almost when we placed it). An email came in saying that it would be ready tomorrow even though on the website...

Three hours later still nothing. Tired of excuses; stop making promises you can't keep. It's my fault for wasting my money and time.

It took two and a half hours and multiple phone call attempts to finally get our order and we are only half a mile from the store. There was no apology, no coup...

Having years of experience dining at J.J.'s, I never really expect perfection. However, today I ordered two J.J. BLTs, and they were absolutely flawless. They s...