Primo Hoagies - BENSALEM

Also asked you made the Bad Day Bing chicken cutlet well. It was so perfect!

Primo Italian is so good. The .eats are fresh and everything I had from primo is top notch

Got a great hoagie, old Italian, full of great meats and fresh vegetables. My order came out quick and the employee was very helpful.

Update after a couple more orders from this location ... Today they have shorted me another 1/2 lb of Mac Salad, mixed up two sandwiches with components making them both wrong, and uneatable by the people who ordered them. I called this time as I was hoping for a quick and easy resolution, and was told there was no manager available, and that we could just come back to get the missing item. I will be trying a different location moving forward. check your bags before you leave as there is no quality control at all at this location I have ordered from this location dozens of times, the last one however, I was shorted a 1/2 lb of Mac Salad, and two of the 3 sandwiches that were ordered were wrong, or poorly assembled/not up to usual standards. Typically, I wouldn't write a bad review for 1 bad experience out of 20, especially with the way things are going in the world right now. That being said, I attempted to reach out via email and their website, and I have not been contacted about my order 3 days ago. Also I can't say the errors were due to it being busy and there were plenty of people standing around in the location behind the counter, and only myself in the store picking up my order. So I took 1 star off for lack of customer service, and 1 star for getting 80% or the order wrong. My Order was 207125 As a response to the response from the owner, I did fill out that form on Friday, and I have not heard anything as of yet. I emailed the primary location, and it said their mailbox was full. As I stated above, I attempted to reach out and still have not heard anything

Quality and Quantity have gone way downhill. Wonder if this is by design by the owner? Really skimpy with the meats and cutlet sandwiches are usually burnt and dry. Normally I don't like posting negative comments but the last 5 orders we're either incorrect or just poor quality. Sad to what was a great place. Has anyone else noticed the cookie cutter responses from the owner? Should tell you all you need to know about the attitude towards his customers. I guess he figures he's got enough clients not to care to address each concern individually. What a shame. Customer service is pretty arrogant as well. Time to find a better location