Ruby Tuesday - Beckley

The place didn't look clean. Salid bar was a mess. Dirty plates on the counter. The waiters were nice, but we didn't receive our appetizer. The floor hadn't been vacuumed. It had food laying on the ground, busted crackers and greens. We watched the guy bring salid plates (wet plates) and leave the dirty, used ones on the bar. Upon getting lunch our food was served on wet plates. My blt was soggy and mayo looked dirty and old. It was almost oil instead of mayo. Music was so loud you couldn't hear … – show

Sadly, this chain has not met the quality it once had. Walked in, and it was not busy. Took a few to be greeted. While waiting, noticed floors. Food around bar on floor. Food on carpeted area. Dirty tables. The waiter was a very kind gentleman. Order was correct. Quality for the price was disappointing…and my crab cake tasted…idk. a spice I could not recognize..so I left that. All in all…most likely will not retry.

Endless salad bar did not disappoint. Same quality salad makings plus the yummy croutons. We got lucky and caught a fresh batch. Yum! Restrooms clean and easy stop off highway.

Stopped here while traveling from Ohio to Virginia, haven't seen a Ruby Tuesdays in a while. Server was amazing (Charlie) he told us he had been working there for seven years, he was a great server. Food came out quickly and was assume, great salad bar. Will put this Ruby Tuesday's on the list of places to stop and eat when traveling through the area.

Food was what you would expect. The garden bar was clean. However the service wasn't all too hot. The place wasn't busy. It was like 2 pm on a Wednesday. Only about 4 other tables. Wait staff could have been a little more helpful with their service.