Starbucks - Beaufort

This has happened several times but there is ZERO consistency with this location.I pay extra for extras and rarely ever receive.This morning I purchased three of the same venti cold brew coffees and all three were different. Last weekend it was the same thing.Please work on consistency at this location especially with cold brew.

The mobile walk-in is horribly slow at this location. I ordered my drink at 8:22 and didn't get it until 8:47!! When I asked the barista when my order will be ready she looked at me like I was crazy for asking. There was at least six people waiting for their order and from what I could see there was no sense of urgency from the barista behind the counter. Meanwhile the man making drinks for the to go window was running circles around everyone else. He clearly understands that people want their coffee quickly and have to get to work!Will not be doing pick up inside any longer.

Husband and I ordered on the app as an “IN STORE” order. Everyone knows “in store” usually means you walk into the store. We weren’t greeted with a hi how can we help you we just got blank stares. We sat down and waited for our order to be placed at the pick up area. Waited 10 minutes, then 20 finally got up walked to the counter. Waited 5 minutes and finally asked one of the workers if they could check in an order for us. Gave the name and we were told oh yeah, it’s a drive thru order. I said no it’s not it’s in store, checked my app to confirm. She says it’s alright we can still grab them for you….. she grabs our drinks that have been sitting in the drive thru area for 20 minutes now and says “I’m glad you said something who knows how long they would’ve sat”…. I picked up my drink looked at the sticker and lo and behold, it said “IN STORE” service was awful, laughing about a mistake they made awful. Very disappointed.

This location plays it extremely fast and loose with non-dairy milk. 50% of the time they give me dairy milk instead of soy/oat. I am lactose intolerant so I always order (and pay extra for) this, and it's really disappointing because I just have to throw the drink away.Go inside and watch them make it if you can't tolerate dairy!

Very kind and friendly staff. Feels good to be greeted and attended upon walking in the door.