Tropical Smoothie Cafe - Ashburn

Worst experience ever! We had to wait over TEN minutes for our smoothies because they said they were backed up with online orders. OVER TEN MINUTES for something that doesn’t even require cooking!!! Absurd. Will not ever be back to this location, and do not recommend anyone else going here either!!!

This location could learn from One Loudoun. When a time is given, the smoothie is always ready. I waited and waited …polite staff bur disorganized. Not that crowded as One Loudoun where Vilma works hard to deliver on time.

Don't know what's up with this place but it always seems to be either understaffed or their staff isn't trained well. How do you have a drive through but you end up waiting for 15 to 30 minutes to get your order? Not any better going inside. Absolutely terrible service! Taking my business to Robeks from here on out.

The manager and the cook/staff are always so nice and cooks to perfection. They work hard every day even when coming across impatient, rude, or ungrateful customers and still provide excellent service. Keep up the great work. The food and smoothies are great!

Place was bad, food was not good, service was terrible. Lady with red highlights got order wrong and made the order very complicated. Also was very rude and had a big attitude.