Dunkin' - Ashburn

I was advised to use the kiosks to place my order, even though there was nobody in the restaurant. I didn't feel welcome at all; it seemed like they wanted me out and viewed me as a nuisance. I received my order and left, and I will definitely think twice before coming back here.

Decide is very bad. Specially, the front desk did do very rude talking with me all the customer given them zero star. If there is zero star, I can give them one star it means zero I don’t want to come next time this site they are so rude. Bye forever.

Cool morning and time for a nice hot cup of de-caffeinated coffee and double chocolate donuts. Drive thru line long but in store quick service. Enjoyed our breakfast inside before heading home. Lots of employees so all lines in and outside served quickly.

I genuinely don’t understand why we should feel guilty for ordering items we’ve paid for. After this experience, I don’t feel comfortable returning and having my food handled by frustrated staff, so I will be cutting back my visits to zero. Additionally, I’ve noticed that the drive-thru employee often has dirty nails while handling the donuts. He has also remarked that I ordered too many items for one person, which is unacceptable to say to any paying customer, especially one who has always been polite and loyal to this location. The younger staff seem much friendlier and deserve better leadership than what the current manager provides.

READ THE REVIEWS!Horrible service, ordered four items and all were wrong. This shop won’t answer the phone either. Take your business elsewhere, you could get better breakfast sandwiches in the frozen section of Harris Teeter.