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Bidrage med feedbackLet me start by saying this has been a splendid stay in the beautiful Mauritian sanctuary “ The Oberoi”! 1. Checkin and checkout were seamless which exactly what you’d expect of the luxury resort. 2. The service and the people are the genuine secret to what gives this resort an edge over another luxury 5star hotel we stayed in Mauritius before. The reason I say that is that we were celebrating our honeymoon in our first stay at Mauritius in FS Anahita and everything went well but no one did anything extra to make our stay special, but here literally everyone from room service, yoga team, breakfast crew, dinner crew, duty managers, chefs, and general manager ensured that we were pampered! I will mention couple of names but I simply couldn’t mention the entire resort 1. Prakash, for his lively demeanor and laser-focus on clients’ satisfaction 2. Chef Singh for his lovely sage advice on food, tips and secrets to a healthy diet! 3. Chef Sanju( grill master! and chef Anish for their amazing generosity with us on several occasions. 4. Shaan, Oomar, Rohan, Aum, Prathan, Rohan, and Nivish and many more members of the crew! 5. Last but not least, Executive Chef Tomas for his overall oversight and designing such a refined food experience for all the residents, no matter what their dietary restrictions are. The menus change every couple of days with options for vegetarian, pescatarian, meat-lovers, and virgin fresh drinks for everyone. 6. Great variety of free activities like snorkeling, yoga classes, star gazing, evening walks, sculpture and cooking classes as well. 7. The facilities and pools were well maintained despite being one of the first luxury resorts on the island. My advice try to book the herb trail dinner experience and it is a must for anyone that loves slow cooked meat. In a nutshell, if you want superior service, genuine hospitality, traveling as a couple for special event, or with your family that makes you feel like you are part of their generous extended one, then this is your place! We will definitely be coming again and making the Oberoi our new fav luxury hotel brand.
One of the best hotels I’ve ever been, the staff were amazing and they made our stay beyond our expectations and they have treated us very well. One of the things I like about the staff they will make you feel like you are the one only gust they are having and they will do whatever to make you feel more comfortable and happy. We arranged for a taxi from their hotel and upon dropping off back the taxi asked for more money which was not what we agreed with the management and when we informed them about this they took very serious and the day after they offered us a luxury car in regular taxi prices which made us speechless. Thanks to everyone there and for sure we will be back.
We stayed here for a week with our family at this small boutique resort. Enjoyed the layout, service and activities on offer. The standout was the food, with custom set menus and private dining experiences catered for us perfectly. Would highly recommend.
Exceptional service. This hotel staff are a league above all the other 5 star hotels both in Mauritius and around the world
We recently stayed here to celebrate my wife's 60th birthday. We have been to Mauritius several times but always stopped on the east of the island previously. We decided to try somewhere different and we are so glad we did. Normally after a holiday there are members of staff who are deserving of special mention. This is not the case here as EVERYONE was amazing, friendly, helpful, always with a smile, all the way from management to restaurant staff, to housekeeping, gardeners, pool maintenance staff. The restaurant staff managed to stay cheery and professional despite some incredibly rude and arrogant guests who thought a click of the fingers should bring everyone running or were constantly ordering things at breakfast which they then didn't eat. The attitude was very much can do, unlike some 5 star hotels where if you want something bespoke the answer is usually no. Which had a luxury villa with private pool which was amazing, spacious, bright a pool big enough to swim in, large sunken bath, garden and a raised platform with table and chairs for relaxing or eating. On my wife's birthday we had requested dinner on the beach, however, the weather forecast was not great for later in the evening so the food and beverage manager phoned to ask if we wanted to rearrange and they would put something special on in the restaurant. In the end my wife opted for private dining on the villa. They laid a beautiful table, brought the menu from the restaurant for us to choose from and made it really special. They also brought a birthday cake as a suprise and decorated the room. When I called to book dinner on the beach later in the week they gave the option of the same night, even though the information states 48 hours notice required. The other good thing about dinner on the beach is you choose from the restaurant menu and just pay a setup fee for the table. We had a dedicated waiter for the meal and the restaurant manager came to see us and check everyting was OK. It seemed everyone knew it was her birthday as all the staff were wishing her happy birthday. There are daily activities put on free of charge, from painting to stargazing to visits to a local temple to wine tasting. At lunchtime the chef came out to speak to every table to make sure they were enjoying the food, and we also had two chefs including the head chef at dinner one evening and they all seemed like they really cared about your experience and not doing it because they had to. The only slight negatives for the holiday were out of the hotels control. There is not anywhere to swim in the sea off the beach as the lagoon is very shallow. There were also a lot of mosquitoes, but repellant spray was provided in the rooms as well as coils for outside and they also had repellants spread throughout the resort at night as well as regularly fumigating the whole resort in the evenings. All in all it was probably one of the best holidays we have ever had and we will be returning definitely in the future.
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